Agreement between user and Narmada Holidays
No Unlawful or Prohibited Use
As a condition of your use of this website, you warrant to Narmada Holidays that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.
To confirm your booking, an advance payment is required. Typically, this is 50% of the value of your tour. The balance amount needs to be paid at least 30 days before you arrive in India.
We do however, reserve the right to change the amount of advance and the schedule of payment required based on your itinerary. Full payments are required in advance .
In case of any cancellation of tour and travel services, we must be informed in writing. Upon cancellation of tour services after the booking is made with us, you will be charged a 10% service charge as well as cancellation charges as applied by hotels . Cancellation policy varies from hotel to hotel and travel dates.
In case you cancel a trip after its commencement, the refund would be restricted to a limited amount depending on the cancellation policies of the hotels. For unused hotel accommodation, chartered accommodation and missed meals etc, we do not bear any responsibility or refund.
Full cancellations are applicable in certain cases such as special train journeys, hotel or resort bookings during peak season and high occupancy dates.
Our Liabilities and Limitations
Narmada Holidays acts in the capacity of an agent for the hotels, airlines, transporters, railways and contracors providing other services. All contracts and tickets, exchange orders and receipts issued by us are subject to the terms and conditions under which they provide these services.
We shall not be held responsible for any delays or alterations in the program or any expenses incurred directly or indirectly due to flight cancellations, natural hazards, breakdown of transport, accidents, breakdown of machinery or equipment, weather, illness, political closures, landslides or any untoward incidents.
We shall not be held responsible for any loss, damage or injury to a person, property or otherwise in connection with accommodation, transportation or other services, directly or indirectly resulting from an act of God, fire, danger, accident, strikes, civil disturbances, war, custom or medical department regulations, defaults or any other conditions beyond our control.
We do not have insurance policies covering the expenses for sickness, accident, and losses due to theft or any other reason. Visitors are advised to seek such insurance arrangements in their home countries. Also, all personal property and baggage at all times is at the client's risk.
Reservations and Purchases
When you make a reservation or purchase online with Narmada Holidays , we will share information about you and your purchase with our travel suppliers. We will only provide the necessary information to ensure your travel arrangements are confirmed with these travel suppliers. The travel suppliers will use your credit-card information to process your ticket or reservation.
Narmada Holidays will maintain the confidentiality of all user communications which contain personal user information and which are transmitted directly to Narmada holidays
Narmada Holidays reserves the right to incorporate details like your email, address, telephone number etc on their database for any future correspondence / update / special offer.
Narmada holidays reserves the right to revise these terms and conditions and notices under which this website is offered and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of Narmada Holidays website and facilities.